Handling & Shipping

Handling & Shipping Policy

We are committed to getting your order out as quickly and carefully as possible. Please review our handling and shipping timelines below:

Handling Time:

For most items, our standard handling time is 1–3 business days. This is the time it takes for us to process your order, pack it securely, and prepare it for shipment.

For rotocast machine orders, the handling time is 5–10 business days. These machines require additional time for assembly, quality checks, and safe packaging before they are shipped.

Shipping Time:

The shipping method you select at checkout refers to the carrier’s estimated delivery time once the package has left our facility.

Please note that these delivery estimates do not include our handling time, and are subject to potential delays caused by the carrier that are outside of our control.

Once your order ships, you will receive a confirmation email with tracking information so you can follow your delivery progress.

We appreciate your patience and understanding, especially with larger or custom-made items like the rotocast machine. If you have any questions about your order status, feel free to reach out to our support team.